Privacy Policy for Dental Brothers
Effective Date: Sep 8, 2024
At Dental Brothers, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or receive dental services at our Mesa and Phoenix locations.
1. Information We Collect
We collect several types of information from and about patients and website visitors, including:
- Personal Information: When you schedule an appointment, complete patient registration, or check-in online, we may collect personal details such as your name, email address, phone number, mailing address, health insurance information, and payment details.
- Health Information: As part of our dental services, we may collect and store information related to your dental history, medical conditions, treatment plans, and any health-related concerns you provide to us.
- Non-Personal Information: We may collect non-personally identifiable information automatically when you visit our website, such as your IP address, browser type, and browsing history through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Dental Services: Your personal and health information helps us deliver dental care services, treatment plans, and follow-up care.
- Appointment Scheduling: We use your contact details to confirm and manage appointments, including sending reminders and notifications.
- Billing and Insurance Processing: Personal and insurance details are used to process billing, payments, and claims with your insurance provider.
- Website Functionality: Non-personal information helps us improve website performance, track visitor preferences, and analyze site usage for user experience enhancement.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Healthcare Providers: We may share your dental health information with other healthcare professionals involved in your care, such as specialists or labs.
- With Insurance Providers: We may disclose your personal and health information to your insurance provider for claims processing and payment purposes.
- Service Providers: We may engage third-party service providers for purposes such as website hosting, email communication, and secure data storage. These providers are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government regulations.
4. Data Security
Dental Brothers implements industry-standard security measures to protect your personal and health information. These include secure servers, encryption, and access controls to ensure that your data is safe from unauthorized access, alteration, or disclosure. However, no online transmission of data is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to:
- Access Your Information: You may request access to the personal and health information we hold about you.
- Update Your Information: You can update or correct inaccuracies in your personal information by contacting our office.
- Request Deletion: In certain circumstances, you may request that we delete your personal information, subject to our legal obligations.
- Opt-Out of Communications: You may opt-out of receiving promotional or appointment reminders by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may limit your access to certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
8. Children’s Privacy
Dental Brothers is committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates. Any changes will be effective immediately upon posting on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Dental Brothers
Phone: 480-664-1449
Email: info@dentalbrothers.com
Address: 500 W Southern Ave, Mesa, AZ 85210
By using our website or services, you agree to the terms of this Privacy Policy. Thank you for trusting Dental Brothers with your dental care and privacy.